This is Jasmine from ITOP.
First thank you for entering our store.
Then, there is an important news for you.
When you buy things from foreign country, there will be an IMPORT TAX from your Customs.
This usually depend on the tax rate and decleared value.
Please kindly noted.
If you have question about product, please contact me.
Last, thanks for reading message.
Name: 2 Burners Gas BBQ Grill
Shield material: Steel shield / Glass shield
Intensity of Pressure: 2800Pa
Color: Stainless Steel
Grill Size: 320*250mm
1. Environmental and smokeless
2. No fire, more safer
3. Keep the original taste
1. If you need some of the goods returned, please be sure to keep goods and accessories intact.
2. You need to take all the necessary logistics costs. Buyers are responsible for returning items, please make sure you get our(the seller’s) return address.
3. We will declare the parcel at low value to avoid problems at the custom.Before returning items, please use regular postal service and send us the tracking number.As soon as we receive the items, we will repair or exchange them ASAP.
4. We usually use DHL as our express way. If your country is belonging to remote area, we will choose another way to send the product to you.
5. Please list your special requests(package,value, etc.) in the note when you make payment.
6. If goods are damaged in transit, please keep all documentation and packaging, and contact us within 3 days.
1. Since your feedback is very important to our business’s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It’ll just take you one minute.
2. Please don’t hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied, please feel free to let us know, we will try our best to solve the problem for you.
3. Our job is to make your purchasing be a worry-free experience.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.