1. We will deliver the items within 2-5 working days, after your payment is received.
2. The shipping time is usually 10-21 days to USA,16–35 days to Russian,20-35 days to most countries.Because of holidays,customs policy or remote areas,it may take 35–60 days to ship.
3. If your delivered time is arrived, you still do not receive the goods, please contact us, we will extend the processing shipping time soon.
4. Normally we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that should be paid by buyer. For this, you can leave a message when placing the order about how much value you would like to declare.
5. NOTE: Customers who from Russia should leave your full name as consignee so that you can get your package.Full name is usually 3 names. If you forget to provide your full name, we will contact you in 24 hours.
1. If you satisfied with our products, please give us a 5 star rating and a positive feedback for the transaction, which would be highly appreciated, this is very important for our business.
2. Free Gift. Every 5 Star feedback can get 1 free air makeup sponge (Value $2)as gift in your next order.You need send us your previous order feedback screenshot and order number in your new order message. Each order feedback can only get 1 gift.
3. If you are not satisfied with our products, please contact us instead of leaving 1 star rating or negative feedback. We will try our best to provide a satisfactory solution. Thank you!
1. If you don’t absolutely love our products,just return them,and we will refund every penny.
2. As to quality problems or mistaken versions, please take photos of items and contact us in 3 days once you received package. We will confirm the problem and then solve it for you soon.
3. Before enjoying easy exchange & return policy, you must contact us for shipping address if you want to send items back. All items sent back to us must be in their original condition unused, with all tags attached.
And then inform us the tracking number after the items are being shipped back. Once we receive your package, we will ship the item you reorder or refund your payment. Return shipping is at buyer’s expense.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.