A ROBOT OF MY FAMILY
The Useful Information You Need to Know Before Purchase:
● The robot vacuum can be used for different kinds of floor including wooden, carpet, marble, ceramic etc.
● Please NOTE it is not applicable for black(Dark) color floor.
● The manual is available in 7 languages version:English/Russian/Spanish/Portuguese/German/French/Arabic.
1 x Vacuum Cleaner, 1 x Charging Base, 1 x Remote Controller, 1 x Adapter, 4 x Side Brush, 2 x Mop, 1 x Cleaning Brush, 1 x Dust Box, 1 x Water Tank Box
Q:In which condition, fmart store may change the shipping method for your order?
A:We provide the tracking no. For 100% our order. The items will be only shipped to the address on the order. Please make sure the address on your order is correct before your order. For more in need of expedited delivery, please check the item listing or contact us for more information.
Q: If the working voltage is for my country?
A:Our adapter working with 100-240 VAC and it works in the most countries of the world.
Q: If the plug work in my country?
A:We will send you a EU adapter, if you want to US or UK adapter please contact us before order,thanks.
1.Please select “Seller’s Shipping Method” from YOUR local warehouse.
2.Shipping time is 2-7 business days except remote areas in your country(Except Holiday in YOUR COUNTRY).
3.Handing time is 1-3 business days. ( Except Holiday),if you can not buy products in our store, please contact us directly.
1.We sincerely invite you to give us positive comments and positive feedback, so you can get 5% OFF to your next order (except promotional products).
2.Please RATE us for 5 STAR on Detailed Selling Rating (DSR) which may help a lot for our business development.
3.If you’re not satisfied with our goods and want to give us a neutral or negative feedback, please contact us first and we will do our best to make your satisfied with our service.
1.There is a 7-day return policy for a full refund if you do not want.
2.Returned items must be in original packaging and in original condition.
3.We do not cover postage for returned item.
4.After we receive your returned item, please allow up to 7-15 days for us to process the return and refund to your account from Alipay.
1.All items include our 100% Satisfaction Guarantee.
2.The warranty period is guaranteed within half a year. If the robot parts are damaged, the products can be supplied free of charge ( except robot consumables such as brush, mop and HEPA).
Please allow 12 hours for us to response, If you do not receive any reply from us, please check your email ensuring your mailbox is not full.
If you like our products, please add our shop to your “My Favorites” list.
Fmart (Beijing) Robot Technology Corp., Ltd. established in Beijing in 1998.
Fmart, a famous leading cleaning brand and enterprise in China specializing in home-service robots independent research, manufacturing, marketing and services with two R&D centers, two manufacturing centers in China, wins 1500 patents globally with stores online and offline.
Fmart only focus on one thing–home-service robots with 20 YEARS development so far.Now it devotes itself to providing high-tech ROBOT VACUUM CLEANERS to global consumers, to enjoy the modern and smart life for every family.
Be a robot of your family!
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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